According to netizens' reflection, the reporter searched on baidu's "NARS China website", and found that the first place was "NARS brand Chinese website", and the domain name was http://..........cc.

The website includes the latest information, product list, hot-selling products and order enquiry, etc. The main products of the website include lipstick, eye shadow, foundation liquid and other cosmetic products. At the same time, the website states that "all products are imported from the United States, and any quality issues will be returned unconditionally within 7 days."

Bought products on this "website" ms zou told reporters, after their search website found this web site and spent 208 yuan buying a blush, "feel like fake after received the goods, there is no registration number, the Internet also has the true and false products contrast, I buy the feel is false. But the site doesn't return options, contact the customer service, also ignore me." A screenshot of the alipay information sent by Ms. Zou showed that the $208 red money was sent to a personal account called "Chen heavy xi".

The reporter contacted the customer service on the website, and the customer service insisted that the site was true. "not long ago, many people didn't know it." The customer service also called the product "100 per cent guaranteed, with any quality problems for 7 days."

To the problem of the authenticity of the website reporter telephone counseling NARS belongs to shiseido group, reporters will quote customer service website address, customer service said the brand is expected in the second half of this year the domestic sale, the "authenticity in such a premise, the site is not big. Itself is no import and domestic goods, so the possibility of the so-called electric business channel is false is very big." The customer service said that it would give feedback to the company's legal department for further processing. A few days later, the customer service call replied that the official website of the product was fake. Customer service also said that shanzhai websites are not regular sales channels, so there is no way to guarantee quality.

In addition, the customer service said that purchasing items such as "daigou" was also "informal channels" and "there is no way to ensure quality."

The reporter discovers to retrieve, in addition to NARS and serge lutens, Canmake a few cosmetics brands such as there is the so-called "China's official website", these so-called "China's official website" also mainly sell cosmetic products.

The site interface design of serge lutens and NARS is very similar, and both are owned by shiseido. Reporters found after query website domain name registration information, two "website" server domain name is the same, which both are located in the Hong Kong special administrative region, the server orange information of science and technology development co., LTD belongs to Shanghai. North green newspaper reporter saw query enterprise information, the company main business scope including computer software and hardware development and sales, computer network integration, graphic design, the second type of value-added telecommunication business of Internet access services (such as with permits to operate).

The reporter phone contacted us orange technology Beijing branch, a salesperson confirms the NARS "official website" is developed by the us orange, and said similar website development cost is around 7000 yuan, valid for three years. But the salesperson also said that the company was only responsible for the site construction, "the products are provided by the users themselves", and the sales staff said they were unaware of the site's operation.

Just fake website involves legal issues, the reporter consulted lawyers Korea Xiao Beijing kangda, Korea Xiao believe that fake fake website related products and the domain name, and the domain main body in the normal company mistakes and confusion that behavior, caused harm to shiseido's registered trademark, the infringement of the rights to exclusive use of trademarks, shiseido. Shiseido has the right to require the fake website to stop infringement, apologize and compensate for the loss in accordance with article 15 of the tort liability law and article 63 of the trademark law.

If consumers buy fake products, Mr. Han says, consumers can't demand compensation from shiseido, and they should claim infringement to fake product sellers. According to the stipulations of article 44 of the protection of consumer rights and interests ", consumers via the Internet trading platform to purchase goods or receive services, whose legal rights and interests are harmed, may demand compensation from the seller of the commodities or the provider. The provider of a network transaction platform cannot provide the true name, address and effective contact information of the seller or the service provider. The consumer may also request compensation from the provider of the online transaction platform. "And the law also stipulates: the network trading platform provider knows or should know the seller of the commodities or the provider of the use of the platform infringes upon the lawful rights and interests of consumers did not take the necessary measures, jointly and severally liable with the seller or the provider in accordance with the law. Therefore, consumers can ask network platform are jointly and severally liable with the seller."

Korea Xiao also said, false foreign activities in the name of the website is shiseido, there is a fraud to consumer, on the basis of the protection of consumer rights and interests "article 55 regulation, operator providing a commodity or service of fraud, shall increase compensate the loss according to the requirements of consumers, to increase the amount of the compensation for consumers to purchase goods price or accept service costs three times as much; The amount of compensation for additional compensation is less than 500 yuan, which is 500 yuan. Where the law has other provisions, such provisions shall apply. The consumer may, in accordance with the provisions of article 55, assume liability for compensation.